NYSEG proposes modifications to its electric and gas tariff schedules, P.S.C. No. 119 and P.S.C. No. 90, and RG&E proposes modifications to its electric and gas tariff schedules, P.S.C. No. 19 and P.S.C. No. 16, to add a new provision, Customer Consent to Contact. The revisions are intended to clarify the customer’s consent to receive autodialed and prerecorded/artificial calls and texts (collectively “communications”) from the Company or its agents that are closely related to the utility service, and limiting such communications to those that warn about planned or unplanned service outages; provide updates about service outages or service restoration; provide information about potential brown-outs due to heavy energy usage; ask for confirmation of service restoration or information about lack of service; provide notification of meter work, tree trimming, or other field work related to the customer’s utility service; provide notification of the possibility of subsidized or lower-cost services; and calls relating to handling, servicing, and billing of a customer’s account. Calls may include contact from companies working on NYSEG’s or RG&E’s behalf to service customers’ accounts. Customers may opt-out of these communications by contacting the Company’s customer service via phone call, mail, or e-mail. Message and data rates may apply. The proposed amendments have an effective date of December 1, 2019.

The full text of the proposal and the full record of the proceeding may be reviewed online at the Department of Public Service web page: www.dps.ny.gov. The Commission may adopt, reject or modify, in whole or in part, the action proposed and may resolve related matters.

Statements and analyses are not submitted with this notice because the proposed rule is within the definition contained in section 102(2)(a)(ii) of the State Administrative Procedure Act.

(19-M-0500SP1)