§ 818.508. Warranty obligations
Purdon's Pennsylvania Statutes and Consolidated StatutesTitle 63 P.S. Professions and Occupations (State Licensed)Effective: October 24, 2019
Effective: October 24, 2019
63 P.S. § 818.508
§ 818.508. Warranty obligations
(b) Time allowances and compensation.--Time allowances for the diagnosis and performance of warranty labor must be reasonable for the work to be performed. In the determination of what constitutes reasonable compensation under this section, the principal factors to be given consideration shall be the actual wage rates being paid by the dealer and the actual retail labor rate being charged by the dealers in the community in which the dealer is doing business. The compensation of a dealer for warranty labor may not be less than the posted labor rates actually charged by the dealer for similar nonwarranty labor as long as the rates are reasonable.
(d) Audits.--Warranty audits of dealer records may be conducted by the warrantor on a reasonable basis, and dealer claims for warranty compensation may not be denied except for cause, such as performance of nonwarranty repairs, material noncompliance with the warrantor's published policies and procedures, lack of material documentation, fraud or misrepresentation.
(g) Disapproval of warranty claims.--The warrantor shall disapprove warranty claims in writing within 45 days after the date of submission by the dealer in the manner and form prescribed by the warrantor. Claims not specifically disapproved in writing within 45 days shall be construed to be approved and must be paid within 60 days of submission.
(2) Fail to include, in written notices of factory campaigns to recreational vehicle owners and dealers, the expected date by which necessary parts and equipment, including tires and chassis or chassis parts, will be available to dealers to perform the campaign work. The warrantor may ship parts to the dealer to effect the campaign work, and, if the parts are in excess of the dealer's requirements, the dealer may return unused parts to the warrantor for credit after completion of the campaign.
Credits
1983, Dec. 22, P.L. 306, No. 84, § 508 [63 P.S. § 818.508], added 2018, Oct. 24, P.L. 816, No. 134, § 21, effective in 365 days [Oct. 24, 2019].
63 P.S. § 818.508, PA ST 63 P.S. § 818.508
Current through Act 10 of the 2024 Regular Session. Some statute sections may be more current, see credits for details.
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