(a) A claim for paid family leave shall be considered complete when an eligible employee submits a request for paid family leave and certification to the self-insured employer or carrier as set forth in section 380-5.1 of this Part.

(b) An employee shall advise the employer and carrier of the schedule for intermittent leave. When the dates for leave are not specified on the request for paid family leave, the carrier, the employer, or, when the employer is uninsured, the special fund for disability benefits, may withhold payment pending submission of a request for payment together with the date of leave. Payment shall be completed as soon as possible, but in no event more than 18 days from the date of the request. As required by Workers’ Compensation Law section 217, an employee must request payment for a previously unspecified day of family leave within 30 days of the leave.