(a) Each certificate or other instrument or request for service submitted pursuant to these rules shall have affixed, to the top of each certificate or other instrument or service request, a form, which sets forth the requested service, the name of the organization or entity, the name of the service company or agent, if applicable, and any other information the division may from time to time require.

(b) All filing fees or other charges payable in connection with the instrument must be included with the instrument at the time of submittal. Failure to include said fees shall be reason for rejection and forfeiture of the expedited handling.

(c) All requests by service companies shall be delivered to the division by depositing the certificate or other instrument or service request in the designated boxes at the service counter for this purpose. All requests made in person by individuals other than service companies shall be delivered to division staff at the service counter or as otherwise directed by the division.

(d) The division shall pick up all requests from the service counter every hour on the hour during the business day. Each request shall be time-stamped with the hour of receipt thereof, at which time the period for performance by the division shall commence.