(a) A claimant may be directed by the Department of Labor to report to the office where the claim is on file, or to any other office maintained by this department, or appropriate provider of reemployment services in the area where the claimant resides, for any action in connection with his or her claim or benefit or registration for employment.

(b) A claimant who has been directed to report in accordance with subdivision (a) of this section shall report to that office on the days and hours specified. The claimant shall present identification each time he or she reports.

(c) A claimant shall comply with a request for information in such manner as required by the commissioner.

(d) A claimant may not receive credit for any period of unemployment from the day on which a failure to report occurred until he or she reports to that office and complies with such reporting requirements.

(e) A claimant who reports in accordance with this section shall also continue to certify in accordance with section 473.2 of this Part.

(f) The failure to report to an office in compliance with this regulation may be excused by the commissioner upon proper presentation by the claimant of the facts and circumstances, if it is shown to the commissioner's satisfaction that they constitute good cause.