(a) An operator of a shelter for families shall afford any officers or duly authorized employees or agents of the social services district or the office full access at any time to the residents, grounds, buildings and during facility business hours, to books and papers relating to said facility.

(b) The operator of a shelter for families shall provide, through its employees and agents, an organized, 24-hour-a-day program of supervision and services which:

(c) The operator shall operate and maintain the facility in a manner that assures compliance with the operational plan approved by the office, the regulations of the office, and all other applicable State or local laws, regulations, and codes.

(d) The operator of a facility issued an operating certificate by the office shall maintain and submit such statistical, financial or other information, records or reports, in such form, at such time and in such manner as the social services district or the office may require.

(e) The capacity of a shelter for families is limited to the capacity set forth in the operational plan approved by the office. Approvals of capacity will be based upon the office’s determination of whether the facility can operate at the requested capacity in compliance with the operational plan, State regulations, and applicable local codes and ordinances concerning, but not limited to: the physical plant; environmental standards; the proposed program of services; and staffing ratios within the facility.