18 CRR-NY 356.2NY-CRR
18 CRR-NY 356.2
18 CRR-NY 356.2
356.2 Handling of inquiries.
(a) Every inquiry received by a social services district or the department shall be promptly answered. If the information requested is not available, the inquiry shall be acknowledged and referred to the appropriate source for reply. Whenever appropriate, informational pamphlets shall be utilized.
(b) Requests from other agencies, within or without the State, for information requiring field investigation shall receive an immediate acknowledgment followed by a reasonably timed report of findings. The instructions published in the Public Welfare Directory shall be followed.
18 CRR-NY 356.2
Current through July 31, 2021
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IMPORTANT NOTE REGARDING CONTENT CURRENCY: The "Current through" date indicated immediately above is the date of the most recently produced official NYCRR supplement covering this rule section. For later updates to this section, if any, please: consult editions of the NYS Register published after this date; or contact the NYS Department of State Division of Administrative Rules at [email protected]. See Help for additional information on the currency of this unofficial version of NYS Rules.