16 CRR-NY 650.5NY-CRR

STATE COMPILATION OF CODES, RULES AND REGULATIONS OF THE STATE OF NEW YORK
TITLE 16. DEPARTMENT OF PUBLIC SERVICE
CHAPTER VI. TELEPHONE AND TELEGRAPH CORPORATIONS
SUBCHAPTER D. RECORDS; REPORTS
PART 650. REGULATIONS APPLICABLE TO PAYPHONES
16 CRR-NY 650.5
16 CRR-NY 650.5
650.5 Customer service requirements.
(a) Every payphone service provider shall maintain adequate complaint handling procedures, including the:
(1) acceptance and processing of complaints in a simple manner and form; and
(2) prompt investigation and resolution of complaints.
16 CRR-NY 650.5
Current through February 28, 2023
End of Document

IMPORTANT NOTE REGARDING CONTENT CURRENCY: JULY 31, 2023, is the date of the most recently produced official NYCRR supplement covering this rule section. For later updates to this section, if any, please: consult editions of the NYS Register published after this date; or contact the NYS Department of State Division of Admisnistrative Rules at [email protected]. See Help for additional information on the currency of this unofficial version of the NYS Rules.