16 CRR-NY 602.2NY-CRR

STATE COMPILATION OF CODES, RULES AND REGULATIONS OF THE STATE OF NEW YORK
TITLE 16. DEPARTMENT OF PUBLIC SERVICE
CHAPTER VI. TELEPHONE AND TELEGRAPH CORPORATIONS
SUBCHAPTER A. SERVICE
PART 602. CONSUMER RELATIONS AND OPERATIONS MANAGEMENT
16 CRR-NY 602.2
16 CRR-NY 602.2
602.2 General provisions.
As indicated by their wording, a number of regulations in this Part prescribe the normal procedures and practices to be directed in good faith by the service provider. However, the regulations in this Part are not intended to govern the implementation of such procedures in individual instances. The execution or non-execution of such procedures and practices in individual instances is not the sole indicator of whether the service provider has provided adequate service to a particular consumer or group of consumers.
16 CRR-NY 602.2
Current through February 28, 2023
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