16 CRR-NY 533.5NY-CRR

STATE COMPILATION OF CODES, RULES AND REGULATIONS OF THE STATE OF NEW YORK
TITLE 16. DEPARTMENT OF PUBLIC SERVICE
CHAPTER V. WATERWORKS CORPORATIONS
SUBCHAPTER C. RATES AND CHARGES
PART 533. NOTICES OF DISCONTINUANCE AND COMPLAINT PROCEDURES
16 CRR-NY 533.5
16 CRR-NY 533.5
533.5 Rapid posting of payments in response to notices of discontinuance.
Every waterworks corporation shall take reasonable steps to establish procedures to insure that any payments made in response to notices of discontinuance, when the customer brings the fact that such a notice has been issued to the attention of the company or its collection agents, shall either:
(a) be posted to the customer's account on the day payment is received; or
(b) be processed in some manner so that discontinuance will not occur.
16 CRR-NY 533.5
Current through February 28, 2023
End of Document