16 CRR-NY 14.17NY-CRR
STATE COMPILATION OF CODES, RULES AND REGULATIONS OF THE STATE OF NEW YORK
TITLE 16. DEPARTMENT OF PUBLIC SERVICE
CHAPTER I. RULES OF PROCEDURE
SUBCHAPTER B. PROCEDURES AND REQUIREMENTS CONCERNING CONSUMER PROTECTIONS
PART 14. RULES GOVERNING THE PROVISION OF SERVICE BY CERTAIN WATER CORPORATIONS TO RESIDENTIAL CUSTOMERS
16 CRR-NY 14.17
16 CRR-NY 14.17
14.17 Emergency disconnection of residences.
(a) Emergency disconnection.
A utility may disconnect service to a premises when an emergency may threaten the health or safety of a person, the surrounding area or the utility's distribution system.
(b) Notice.
A utility must, if possible, provide advance notice to those whose service will be disconnected under this section.
(c) Restoration of service.
A utility must act promptly to restore service as soon as feasible after disconnection. Service must be restored to any premises which has been disconnected under this section, before it may be terminated for nonpayment of charges.
16 CRR-NY 14.17
Current through February 28, 2023
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