16 CRR-NY 12.11NY-CRR

OFFICIAL COMPILATION OF CODES, RULES AND REGULATIONS OF THE STATE OF NEW YORK
TITLE 16. DEPARTMENT OF PUBLIC SERVICE
CHAPTER I. RULES OF PROCEDURE
SUBCHAPTER B. PROCEDURES AND REQUIREMENTS CONCERNING CONSUMER PROTECTIONS
PART 12. CONSUMER COMPLAINT PROCEDURES
16 CRR-NY 12.11
16 CRR-NY 12.11
12.11 Settlement agreement.
(a) If, at any point during the informal hearing, the utility and the customer agree to settle their dispute, the agreement shall be in writing and signed by the customer, the utility representative and the hearing officer. The agreement shall state that it is binding on parties and may not be appealed.
(b) A settlement of an informal review shall be confirmed by letter from the reviewer to parties.
16 CRR-NY 12.11
Current through February 28, 2023
End of Document