Notification of a determination after investigation, determination of penalties, summary action or other remedial actions shall be sent to the credentialed professional or applicant by certified mail, return receipt requested, and first class mail to the most recent address on file with the office. Such notice shall state the reasons for the determination and action and advise the credentialed person that, if applicable, he or she has 30 days from the date of mailing of the notice to make a written request to the office for a hearing. Hearing requests must be made in writing. Notices sent to the applicant or credentialed professional’s most recent address on file with the office are deemed received; any change of address that was not communicated in writing to the office shall not constitute an excuse for failure to make a timely hearing request.

Whenever a determination has been made to revoke or suspend a credential, impose a fine, or deny renewal or reactivation the credentialed professional may choose to request a hearing pursuant to Part 831 of this Title.

Notice of decision and final agency determination shall be sent by the commissioner to the credentialed professional within 30 days of such determination by certified mail, return receipt requested and first-class mail to the most recent address on file with the office. Such notice shall be deemed received three days after mailing.