(a) Hard-to-place child shall mean a child, under the age of 21, with one or more physical, mental, emotional or social disabilities, who has not received appropriate residential services after reasonable and diligent efforts have been taken to locate such services.

(b) Hard-to-serve child shall mean a child, under the age of 21, with one or more physical, mental, emotional or social disabilities who is able, with the assistance of services from multiple services providers, to remain in his or her own home, but who has been unable to secure services necessary to prevent or delay the need for a residential placement primarily because responsibility for the provision of or payment for services has not been established as between two or more State agencies and the local services providers or payors subject to their jurisdiction.

(c) Residential services shall mean 24-hour care, in a facility or program away from the child's home, operated, licensed, certified or authorized by a member agency of the council.

(d) Review shall mean a meeting of agencies, departments and persons convened by the executive director to expedite and clarify residential services decisions.