(a) The grievance coordinator shall act as a liaison between the grievant, the chief administrative officer and the Commission of Correction in all matters that pertain to the inmate grievance program.

(b) For any grievance initially submitted electronically pursuant to section 7032.5(b) of this Part, the Citizen’s Policy and Complaint Review Council may issue its determination to the chief administrative officer and grievance coordinator, as required by section 7032.5(b) of this Part, in a similar electronic manner. In such an instance, the grievance coordinator shall print and provide a paper copy of the written determination to the grievant, if still incarcerated in the facility, within one business day.