(1) residents may only receive calls from immediate family, a legal guardian, foster parent or person who has demonstrated a parental or sibling relationship with the resident, the resident's legal representative, custodian/guardian of a child of the resident, an authorized telephone contact, and the ombudsman office;

(2) specific timeframes shall be developed for residents to receive incoming calls. These timeframes shall be scheduled so as not to conflict with facility programming. A minimum of two and a maximum of three hours per day will be allotted for this purpose;

(3) all incoming calls will be taken, verified and logged by staff before transferring the call to the resident;

(4) all incoming calls shall be limited to a maximum of 10 minutes except that supervising staff may permit longer calls when the resident is talking to his/her legal representative or ombudsman office; and

(5) a resident shall be permitted to receive one call per day, subject to the capacity of the facility's telephonic equipment, in addition to calls from a legal representative and/or ombudsman office.

(1) persons in correctional facilities/jails;

(2) persons under parole supervision;

(3) persons in OCFS custody, including residents in other units or cottages in the same facility or on the same grounds, or youth in day placement, or aftercare programs; and

(4) persons in custody of any other agency or jurisdiction due to alleged criminal behavior, adjudicated juvenile delinquency, status offense or juvenile offender status.