9 CRR-NY 7420.3NY-CRR
STATE COMPILATION OF CODES, RULES AND REGULATIONS OF THE STATE OF NEW YORK
TITLE 9. EXECUTIVE DEPARTMENT
SUBTITLE AA. STATE COMMISSION OF CORRECTION
CHAPTER IV. MINIMUM STANDARDS AND REGULATIONS FOR MANAGEMENT OF SECURE FACILITIES OPERATED BY THE OFFICE OF CHILDREN AND FAMILY SERVICE
PART 7420. GRIEVANCE PROGRAM
9 CRR-NY 7420.3
9 CRR-NY 7420.3
7420.3 Facility grievance policies and procedures.
OCFS shall develop written policies and procedures pursuant to this Part which shall include, but not be limited to:
(a) a detailed description of the grievance program operations including steps, timelines, investigative processes, and available appeal procedures;
(b) staff responsibilities and functions relative to the grievance program;
(c) procedures to provide grievance program accessibility to residents;
(d) a statement regarding safeguards for residents against reprisals for having filed a grievance;
(e) procedures for orientation to the grievance program for all facility staff and residents; and
(f) procedures for corrective action to be taken when a grievance is found to have merit.
9 CRR-NY 7420.3
Current through July 31, 2021
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IMPORTANT NOTE REGARDING CONTENT CURRENCY: JULY 31, 2023, is the date of the most recently produced official NYCRR supplement covering this rule section. For later updates to this section, if any, please: consult editions of the NYS Register published after this date; or contact the NYS Department of State Division of Admisnistrative Rules at [email protected]. See Help for additional information on the currency of this unofficial version of the NYS Rules.