9 CRR-NY 7420.1NY-CRR
STATE COMPILATION OF CODES, RULES AND REGULATIONS OF THE STATE OF NEW YORK
TITLE 9. EXECUTIVE DEPARTMENT
SUBTITLE AA. STATE COMMISSION OF CORRECTION
CHAPTER IV. MINIMUM STANDARDS AND REGULATIONS FOR MANAGEMENT OF SECURE FACILITIES OPERATED BY THE OFFICE OF CHILDREN AND FAMILY SERVICE
PART 7420. GRIEVANCE PROGRAM
9 CRR-NY 7420.1
9 CRR-NY 7420.1
7420.1 Policy.
(a) In order to provide an effective and impartial procedure for the timely resolution of resident complaints, the Office of Children and Family Services (OCFS) shall establish, implement and maintain a formal resident grievance program at each secure facility. Residents shall be afforded the opportunity to resolve their complaints in an informal manner.
(b) Consistent with the requirements of this Part, OCFS shall develop written policies and procedures that govern the grievance program at each secure facility. These policies and procedures shall be reviewed annually and updated as needed.
9 CRR-NY 7420.1
Current through July 31, 2021
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IMPORTANT NOTE REGARDING CONTENT CURRENCY: JULY 31, 2023, is the date of the most recently produced official NYCRR supplement covering this rule section. For later updates to this section, if any, please: consult editions of the NYS Register published after this date; or contact the NYS Department of State Division of Admisnistrative Rules at [email protected]. See Help for additional information on the currency of this unofficial version of the NYS Rules.