The bidder or one of its employees shall be reachable by phone at all times at a designated phone number or numbers. Contractors must respond to all calls for towing or emergency road service operations covered by the contract on a 24-hour-per-day, seven-day-per-week basis, without exception.

Bidder must have a minimum of two or more suitable towing vehicles (one or more of which must be a flatbed), reasonably equipped as necessary to furnish emergency towing and road services. Towing vehicle(s), if not owned by the bidder, shall be under sole lease by the bidder for the term of the towing contract. Rate signs must be permanently affixed on all trucks. Leased trucks must also have bidders name and address and telephone number permanently affixed to each side of the truck. All tow trucks to be utilized in parkway operations are subject to inspection by the department prior to engaging in parkway activity. This requirement shall also apply to trucks acquired by a contractor during the term of a towing contract.

Bidder must be able to respond to calls for towing services on the particular segment of the parkway within 30 minutes upon receipt of call, as shown on a response call log, which shall be maintained by the contractor and available for inspection by the Department of Transportation at all times. Logs at a minimum, must indicate time of call and time of service.

Bidder must demonstrate to the satisfaction of the department that it is the operator of a motor vehicle repair shop registered with the Department of Motor Vehicles under article 12 of the Vehicle and Traffic Law. If the premises on which the motor vehicle repair shop is situated is not owned by the bidder, a written lease for use of the premises covering the term of the towing contract must be provided.

Bidder must own or lease for the term of the contract, a secure storage lot for a minimum of 25 cars. Such storage lot shall be within one-half mile from the bidders repair facility.

(f) The bidder must be registered with the Department of Motor Vehicles as a vehicle dismantler, salvage pool, mobile car crusher or itinerant vehicle collector before a contract will be awarded.

(g) The bidder shall demonstrate the equipment in use at the time of inspection is capable of two-way communication between the point of incoming calls for assistance and the furthermost point in the zone. Either radio or mobile telephone shall be considered adequate for this purpose.

(h) The bidder shall maintain an interbank charge card in its own name, in the form of a merchant's account with a qualified financial institution. The bidder shall honor at least one major charge card billable through this account. Acceptance of this charge card is to be prominently displayed on all of the bidder's vehicles used in performance of the towing contract on the parkways.

(i) The bidder must furnish and use an invoice in parkway operations, in a format provided by the State, which shall include a rate schedule.

(j) Contractors will be required to carry up to five gallons of regular unleaded gasoline at all times while operating on the parkways. Transportation of gasoline is subject to State and Federal laws and regulations which must be obeyed. Information regarding transportation of gasoline can be obtained from:

The department may set such additional requirements, applying to all parkway zones or to particular zones, as it may determine are necessary. All bidders shall be given notice of such additional requirements at the time bids are solicited.