Part 11 Home Energy Fair Practices Act and Energy Consumer Protection Act--Rules

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• 16 CRR-NY I B 11 Notes
• s 11.1 Purpose.
• s 11.2 Applicability of rules.
• s 11.3 Applications for residential service.
• s 11.4 Termination or disconnection of residential service, and suspension of distribution service pursuant to Public Service Law, section 32(5).
• s 11.5 Residential service--special procedures.
• s 11.6 Voluntary third-party notice.
• s 11.7 Service to entire multiple dwellings.
• s 11.8 Service to two-family dwellings.
• s 11.9 Reconnection of service, restoration of commodity supply, and conditions for ending suspension of distribution service.
• s 11.10 Deferred payment agreements.
• s 11.11 Budget or levelized payment plans.
• s 11.12 Residential service deposits.
• s 11.13 Meter readings and estimated bills.
• s 11.14 Backbilling on residential accounts.
• s 11.15 Late payment and other charges.
• s 11.16 Contents of bills.
• s 11.17 Notification requirements.
• s 11.18 Emergency disconnections of residences.
• s 11.19 Inspection and examination of distribution utility apparatus.
• s 11.20 Complaints to the utility.
• s 11.21 Emergency hotline.
• s 11.22 Waiver.
• Shared Meter Regulations