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Title 16 Department of Public Service
Chapter VI Telephone and Telegraph Corporations
Subchapter A. Service
Part 602 Consumer Relations and Operations Management
16 CRR-NY VI A 602 Notes
s 602.1 Definitions.
s 602.2 General provisions.
s 602.3 Customer service centers.
s 602.4 Public information.
s 602.5 Service orders.
s 602.6 Billing.
s 602.7 Consumer complaints and trouble reports.
s 602.8 Operator services.
s 602.9 Intercept.
s 602.10 Directories.