Subchapter B. Procedures and Requirements Concerning Consumer Protections

• Part 11 Home Energy Fair Practices Act and Energy Consumer Protection Act--Rules
• Part 12 Consumer Complaint Procedures
• Part 13 Rules Governing the Provision of Service by Gas, Electric and Steam Corporations to Nonresidential Customers
• Part 14 Rules Governing the Provision of Service by Certain Water Corporations to Residential Customers