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§ 14-412. Complaint systems for resolution of written complaints

West's Annotated Code of MarylandInsurance

West's Annotated Code of Maryland
Insurance (Refs & Annos)
Title 14. Entities that Act as Health Insurers
Subtitle 4. Dental Plan Organization Act (Refs & Annos)
MD Code, Insurance, § 14-412
§ 14-412. Complaint systems for resolution of written complaints
In general
(a)(1) A dental plan organization shall establish and maintain a complaint system to provide reasonable procedures for the resolution of written complaints initiated by enrollees about services of the dental plan organization.
(2) The dental plan organization shall maintain records of all written complaints initiated by enrollees.
Examination of complaint system by Commissioner
(b)(1) The Commissioner may examine the complaint system of a dental plan organization.
(2) If the Commissioner determines that the complaint system is inadequate, the Commissioner may require a revision of the complaint system.


Added by Acts 1997, c. 35, § 2, eff. Oct. 1, 1997.
Formerly Art. 48A, § 589.
MD Code, Insurance, § 14-412, MD INSURANCE § 14-412
Current with all legislation from the 2023 Regular Session of the General Assembly. Some statute sections may be more current, see credits for details.
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