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§ 13-401. Consumer’s complaint; investigation

West's Annotated Code of MarylandCommercial LawEffective: October 1, 2018

West's Annotated Code of Maryland
Commercial Law
Title 13. Consumer Protection Act
Subtitle 4. Enforcement and Penalties (Refs & Annos)
Effective: October 1, 2018
MD Code, Commercial Law, § 13-401
§ 13-401. Consumer’s complaint; investigation
(a) A consumer who is subjected to a violation of this title may file with the Division a written complaint which states:
(1) The name and address of the person alleged to have committed the violation complained of;
(2) The particulars of the violation; and
(3) Any other information required by the Division.
(b) After the filing of a complaint, the Division shall investigate the allegations to ascertain issues and facts. If appropriate, the Division shall refer a complaint to the Federal Trade Commission.
(c) The Division may seek the cooperation of the licensing authorities and contracting departments of the State in connection with its investigation of a person who is licensed to do business in the State or who has a contractual relationship with the State.
(d) If the Division determines that the complaint lacks reasonable grounds on which to base a violation of this subtitle, it may:
(1) Dismiss the complaint; or
(2) Conduct any further investigation it considers necessary.
(e) This section does not prevent a consumer from:
(1) Exercising any right or seeking any remedy to which he might otherwise be entitled; or
(2) Filing a complaint with any other agency or court.

Credits

Added by Acts 1975, c. 49, § 3, eff. July 1, 1975. Amended by Acts 2018, c. 515, § 1, eff. Oct. 1, 2018.
Formerly Art. 83, § 20F.
MD Code, Commercial Law, § 13-401, MD COML § 13-401
Current through legislation effective through April 25, 2024, from the 2024 Regular Session of the General Assembly. Some statute sections may be more current, see credits for details.
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