(a) The California Department of Corrections and Rehabilitation (CDCR) shall ensure that medically necessary emergency medical response, treatment, and transportation is available, and provided 24 hours per day to patients, employees, contract staff, volunteers, and visitors.

(b) Material and equipment required for patient support during a medical emergency shall be available and operational at all times at every Triage and Treatment Area and licensed inpatient unit.

(c) Patients may request medical attention for urgent/emergent health care needs from any CDCR employee. The employee shall, in all instances, notify health care staff without delay. Direct contact with the patient by a Registered Nurse (RN), Advanced Practice Provider, or physician, either in person or by telephone, shall be provided for all patients requesting urgent/emergent medical attention or who are referred by staff.

(d) Preservation of a crime scene shall not preclude or interfere with the delivery of emergency medical care.

(e) Custody requirements shall not delay medical care during a medical emergency unless the safety of staff, patients, or the general public would be compromised.

(f) At least one RN shall be available on-site at each institution 24 hours a day, 7 days a week for emergency health care.

(g) A Medical Provider On-Call shall be available 24 hours a day, 7 days a week to provide consultation and on-site care as necessary.