(1) Cardroom business licensees must install and maintain, on site in their gambling establishment, a surveillance system, with video recording and closed circuit television (CCTV) monitoring capabilities, to record critical activities related to the cardroom business licensees' gambling operations. The surveillance system must record with reasonable coverage and clarity, at a minimum, the gambling operation, including card values, wagers, and game outcomes, the payment of player drop fees, the collection of drop boxes, the drop count processes, cage and cashier activities, gambling equipment storage areas except for furniture storage areas, and the interior of gambling establishment entrances and exits. For the purposes of this paragraph, an overhead view of card values, wagers, and game outcomes is acceptable for Tier I licensees. This paragraph does not apply to demonstration or instructional tables, when cash or prizes are not being wagered, won or lost. The video recording equipment must include date and time generators which must display the current date and time of recorded events on videotape or digital recordings. The displayed date and time must not significantly obstruct the view of recorded images. The surveillance system may have remote, off-site access capabilities, but only ancillary to any on-site systems required by this section.

(2) All surveillance recordings must be made in real time mode, or at a speed sufficient to capture and record with reasonable completeness the actions of all individuals being observed.

(3) All video surveillance cameras must be installed in a manner that prevents them from being intentionally obstructed, tampered with or disabled by patrons or employees, to the extent reasonably possible. All recording and monitoring equipment must be located in secure rooms or areas of the gambling establishment so that access is controlled.

(4) The surveillance system operation must be checked daily to ensure that all surveillance equipment is functioning properly and reasonable efforts must be made to repair or replace malfunctioning surveillance equipment within 72 hours of the discovery of the malfunctions. With the exemption of parking lots, if at any time, the surveillance system ceases to be able to record any area of the gambling establishment required to be recorded in accordance with this Article, the cardroom business licensee must take lawful steps to ensure the area is not used for any activity subject to surveillance requirements until the surveillance system is able to record the area. For the purposes of this paragraph, lawful means in accordance with federal, state, and local requirements.

(5) A digital video recorder (DVR), network video recorder (NVR), or equivalent system will be utilized meeting the following standards:

(6) Videotapes or other recording media must be marked or coded to denote the activity recorded.

(7) Unless otherwise requested by the Bureau, all recordings must be retained for a minimum of 14 complete days of operation, except that recordings that are determined by the Bureau or a law enforcement agency to be of evidentiary value must be retained for a period specified in writing by the determining agency. Recordings of any criminal offense subject to reporting pursuant to paragraph (4) of subsection (a) of Section 12395 must be retained indefinitely, or until the Bureau authorizes their disposal.

(9) Cardroom business licensees must prominently display in a place and manner conspicuous to all patrons entering and exiting the gambling establishment, a sign containing the following statement printed in bold lettering of sufficient size to be visible and readable: “All Public Areas, Entrances and Exits of This Establishment are Subject to Surveillance and Video Recording.” The lettering and background must be of contrasting colors, and the sign must comply in all respects with applicable signage requirements, if any, of the local jurisdiction.

(1) The surveillance system must have dedicated cameras to monitor and record entrances and exits with sufficient clarity to afford reasonable opportunity to identify any person entering and exiting.

(2) The surveillance system must have a sufficient number of cameras dedicated to gambling tables to be capable of viewing and recording, with reasonable coverage and clarity, patrons, dealers, wagers, card values, and game outcome at each table. For the purposes of this paragraph, an overhead view of patrons and dealers is acceptable. This paragraph does not apply to demonstration or instructional tables, when cash or prizes are not being wagered, won or lost.

(3) The surveillance system must include an audio recording of, at a minimum, any areas of the gambling establishment that are used for vault or count room functions.

(1) Cardroom business licensees must establish a surveillance unit separate and apart from the security department. The head of the surveillance unit and all surveillance unit personnel must be independent of the security department and have no other gambling-related duties.

(2) Cardroom business licensees must establish and maintain a separate surveillance room that meets or exceeds the following requirements:

(3) Routine access and entry into the surveillance room must be limited to on-duty employees of the surveillance unit assigned to monitor gambling operations. Cardroom employee type licensees may be granted access to the surveillance room for the purpose of performing their duties. Other persons may be granted limited access to the surveillance room for educational, investigative or maintenance purposes, if accompanied at all times by a surveillance unit employee.

(4) At least one surveillance employee must be present in the surveillance room and actively monitoring the gambling operations, via the surveillance room equipment, during all hours of operation, except that the surveillance room may be unattended for no more than a total of one hour during any shift or eight-hour period to allow for required meal and rest breaks for staff. No controlled gambling may take place when a surveillance employee is not present and on duty in the gambling establishment, whether on a break or not. Notwithstanding the foregoing, a Tier IV cardroom business licensee may utilize a contingency plan previously approved by the Bureau to use a cardroom employee type licensee to fulfill the requirements of this paragraph when due to unforeseen exigencies a surveillance employee is unavailable.

(5) Count room surveillance must include closed circuit television (CCTV) monitoring and video recording.

(6) Cardroom business licensees must maintain a record of all surveillance activity in the surveillance room, by surveillance period or shift, in a surveillance activity log. The surveillance activity log entries must be made by on-duty surveillance personnel and must include, at a minimum, the following:

(7) Each gambling table must have a dedicated camera, meeting the requirements of paragraph (2) of subsection (a), providing clear surveillance coverage of all controlled gambling at all hours of operation. In addition, one Pan/Tilt/Zoom (PTZ) camera must be installed for every ten or fewer authorized tables present in any gambling operations area of the gambling establishment. A reasonable attempt must be made to pan the faces of patrons and dealers for identification at least once per work shift of surveillance unit employees.