§ 345.50. Office Practices.
13 CA ADC § 345.50Barclays Official California Code of RegulationsEffective: July 1, 2022
Effective: July 1, 2022
13 CCR § 345.50
§ 345.50. Office Practices.
(a) Each traffic violator school shall post its approved name and office hours at its primary business office, and any branch business office(s). The office(s) shall be open to the public during the posted hours. The person in charge of the office during the posted hours shall be knowledgeable concerning the operation of the traffic violator school, shall be authorized to provide information to the public concerning classes and fees charged by the traffic violator school, and shall be able to provide detailed information to any representative or contractor of the department or the court concerning the operation and business records of the traffic violator school.
(b) If the office is located in a free standing building, a storefront, or a residence, the traffic violator school name shall be posted on the front of the building. If the office is located in a multi-business building, the traffic violator school name shall be posted in an area common to all of the businesses and on, adjacent to, or over the entry door to the traffic violator school office. Any sign shall contain lettering of sufficient size to be clearly legible from a distance of fifty feet for an outdoor sign and ten feet for an indoor sign. The department may make exceptions to sign requirements to accommodate unique circumstances.
(4) If an automated telephone system or an answering service is used during business hours and the service or system is unable to answer questions regarding the traffic violator school, a referral number shall be provided to the caller. The referral number shall be operational and answered during the posted office hours and shall be answered by a person with the knowledge described in subsection (a).
(11) Any traffic violator school representative who enrolls students in scheduled classes shall obtain sufficient information to notify the students of class cancellations pursuant to Section 345.41 of this Article. If a student cannot be contacted by telephone, the representative shall obtain a mailing address for the student.
Credits
Note: Authority cited: Sections 1651, 11202(a)(2) and 11219, Vehicle Code. Reference: Sections 320, 1671, 11202, 11205 and 11215(a), Vehicle Code.
History
1. Renumbering of former section 345.50 to section 345.47 and new section filed 10-26-94; operative 11-25-94 (Register 94, No. 43). For prior history, see Register 93, No. 30.
2. Amendment of subsections (a), (c)(10) and (d)(1)-(2) filed 6-14-2010; operative 7-14-2010 (Register 2010, No. 25).
3. Amendment of section and Note filed 7-12-2012; operative 8-11-2012 (Register 2012, No. 28).
4. Amendment of subsection (a)(1), repealer of subsections (a)(1)(A)-(B), new subsections (a)(2) and (c)-(c)(2) and subsection relettering filed 6-27-2022; operative 7-1-2022 pursuant to Government Code section 11343.4(b)(3) (Register 2022, No. 26). Filing deadline specified in Government Code section 11349.3(a) extended 60 calendar days pursuant to Executive Order N-40-20 and an additional 60 calendar days pursuant to Executive Order N-71-20.
5. Change without regulatory effect amending subsections (d)(3), (d)(5) and (d)(8) filed 6-3-2024 pursuant to section 100, title 1, California Code of Regulations (Register 2024, No. 23).
This database is current through 6/7/24 Register 2024, No. 23.
Cal. Admin. Code tit. 13, § 345.50, 13 CA ADC § 345.50
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