(a) If an applicant for a REAL ID-compliant driver's license or identification card is, through no fault of the applicant, unable to produce a document to establish U.S. citizenship as described in section 17.02(b)(1), (b)(2), (b)(3), (b)(4), (b)(8), or (b)(9), the applicant shall present sufficient information to enable the department's investigative division to verify the applicant's U.S. citizenship, identity, and date of birth, consistent with the REAL ID Act, as referenced in Vehicle Code section 681. The applicant shall establish U.S. citizenship, identity, and date of birth by participating in an interview at the department's investigative division.

(b) The applicant shall provide the information described in subsection (c) by submitting a REAL ID Exception Process Application, form DL 206 (New 1/2018), which is hereby incorporated by reference, and certify, under penalty of perjury, that the information provided pursuant to subsection (c) is truthful to the best of the applicant's knowledge, and that the applicant is a U.S. Citizen and meets one or more of the following criteria:

(c) The applicant shall submit the following information to the department's investigative division:

(d) Prior to receiving an exception, an applicant shall submit to an interview, assist the department as needed in its use of electronic verification systems and verification by manual methods of alternate documents, provide sworn informational statements as may be reasonably necessary to establish the citizenship of the applicant, and cooperate in other reasonable efforts undertaken by the department to verify the applicant is a U.S. citizen.