(a) The contractor's decision to approve or deny services at initial certification shall be communicated to the applicant through a written statement referred to as a Notice of Action, Application for Services. The contractor shall maintain copies of the Notice of Action, Application for Services in the family data file. The written statement may be communicated to the applicant through electronic means.
(b) The contractor shall send the Notice of Action, Application for Services to the parent(s) within 30 calendar days from the date the application is signed by the parent(s) in accordance with sections 17782 and 17783 of this chapter. The statement should be transmitted to the parent in the manner requested by the parent in the Application for Services.
(c) The contractor must attempt to provide the family with a Notice of Action, Application for Services in the parent's primary language.
(d) The Notice of Action, Application for Services shall include:
(1) The applicant's name and address;
(2) The contractor's name and address;
(3) The name, telephone number, and email address of the contractor's authorized representative who made the decision;
(4) The date of the notice; and
(5) The method of distribution of the notice.
(e) If services are approved, the notice shall contain:
(1) Basis of eligibility;
(2) Monthly family fee, if applicable, including the income used to calculate the family fee, and an explanation of how the fee was calculated;
(3) Duration of the eligibility, which must be no less than 12 months for full-day California State Preschool Program (CSPP), and through the end of the program year for part-day CSPP;
(4) Names of children approved to receive services; and
(5) Hours of service approved for each day.
(f) If the services are denied, the Notice of Action, Application for Services shall contain the specific basis for the denial of services and shall provide:
(1) Detailed information sufficient for the family to understand the reason for the action being taken and to decide whether to appeal the Notice of Action.
(2) Instructions for the parent(s) on how to request a hearing if they do not agree with the contractor's decision as stated in the Notice of Action, Application for Services in accordance with procedures specified in sections 17784 and 17785 of this chapter.
(g) If the family has applied for CSPP services through a family child care home provider, the provider shall be sent a copy of the Notice of Action, Application for Services at the same time the family is sent the notice.
Credits
Note: Authority cited: Sections 8207 and 8231, Education Code. Reference: Section 8208, Education Code.
1. New subchapter 9 (articles 1-2, sections 17782-17786) article 1 (sections 17782-17783) and section filed 7-1-2022; operative 7-1-2022 pursuant to Government Code section 11343.4(b)(3) (Register 2022, No. 26).
This database is current through 5/10/24 Register 2024, No. 19.
Cal. Admin. Code tit. 5, § 17782, 5 CA ADC § 17782
