(a) A complainant not satisfied with the resolution of the preschool program administrator or the designee of the district or county superintendent or charter school administrator or similarly authorized charter school individual has the right to describe the complaint to the governing board or body or authorized designee, as applicable, of the LEA at a regularly scheduled hearing of the governing board or body or authorized designee, as applicable, of the LEA.

(b) An LEA shall report summarized data on the nature and resolution of all complaints on a quarterly basis to the governing board or body or authorized designee, as applicable, of the local educational agency. The summaries shall be publicly reported on a quarterly basis at a regularly scheduled meeting of the governing board or body or authorized designee, as applicable, of the LEA. The report shall include the number of complaints by general subject area with the number of resolved and unresolved complaints. The complaints and written responses shall be available as public records. In addition, school districts and charter schools shall report the same summarized data on a quarterly basis to the county superintendent of schools.