(a) Written complaints regarding California state preschool health and safety issues pursuant to section 1596.7925 of the Health and Safety Code, in LEAs that operate a California state preschool program as exempt from licensing pursuant to subdivision (o) of section 1596.792 of the Health and Safety Code, shall be filed with the preschool program administrator or the administrator's designee.

(b) A complaint about problems beyond the authority of the preschool program administrator shall be forwarded in a timely manner, but not to exceed 10 working days to the appropriate LEA official for resolution.

(c) A complaint may be filed anonymously. A complainant who self-identifies is entitled to a response if the complainant indicates that a response is requested. A complaint form shall include a space to mark to indicate whether a response is requested. If section 48985 of the Education Code is otherwise applicable, the response, if requested, and report shall be written in English and the primary language in which the complaint was filed.

(d) The complaint form required by Education Code section 8235.5 shall specify the location for filing a complaint. A complainant may add as much text to explain the complaint as the complainant wishes.

(e) All complaints and responses are public records.