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§ 3397.4. Manufacturer's Duty to Aid in Investigation.

16 CA ADC § 3397.4Barclays Official California Code of Regulations

Barclays California Code of Regulations
Title 16. Professional and Vocational Regulations
Division 33.1. Arbitration Certification Program
Article 2. Minimum Standards for Manufacturers
16 CCR § 3397.4
§ 3397.4. Manufacturer's Duty to Aid in Investigation.
Currentness
(a) The manufacturer shall respond fully and promptly to reasonable requests by the arbitration program for information relating to disputes.
(b) The manufacturer shall fully and promptly respond to reasonable requests by the arbitration program for any pertinent documents in its possession or under its control, such as:
(1) technical service bulletins;
(2) recall or parts replacement notices;
(3) U.S. Department of Transportation publications;
(4) repair records for a particular vehicle; and
(5) any other documents which it is reasonable that the manufacturer should provide.

Credits

Note: Authority cited: Sections 472.1(b) and 472.4(f), Business and Professions Code. Reference: 16 CFR Sections 703.2(f)(1), 703.2(h) and 703.5(c); and Section 1793.22(d)(1), Civil Code.
History
1. New section filed 1-3-90; operative 2-2-90 (Register 90, No. 3).
2. Change without regulatory effect amending Note filed 8-31-94 pursuant to section 100, title 1, California Code of Regulations (Register 94, No. 35).
This database is current through 4/26/24 Register 2024, No. 17.
Cal. Admin. Code tit. 16, § 3397.4, 16 CA ADC § 3397.4
End of Document