§ 3376. Disclosure of Guarantee.
16 CA ADC § 3376Barclays Official California Code of Regulations
16 CCR § 3376
§ 3376. Disclosure of Guarantee.
All guarantees shall be in writing and a legible copy thereof shall be delivered to the customer with the invoice itemizing the parts, components, and labor represented to be covered by such guarantee. A guarantee shall be deemed false and misleading unless it conspicuously and clearly discloses in writing the following:
(a) The nature and extent of the guarantee including a description of all parts, characteristics or properties covered by or excluded from the guarantee, the duration of the guarantee and what must be done by a claimant before the guarantor will fulfill his obligation (such as returning the product and paying service or labor charges).
(b) The manner in which the guarantor will perform. The guarantor shall state all conditions and limitations and exactly what the guarantor will do under the guarantee, such as repair, replacement or refund. If the guarantor or recipient of the guarantee has an option as to what may satisfy the guarantee, this must be clearly stated.
Credits
Note: Authority cited: Sections 9882 and 9884.19, Business and Professions Code. Reference: Sections 9884.19 and 17500, Business and Professions Code.
History
1. New Note filed 2-22-83; effective thirtieth day thereafter (Register 83, No. 9).
This database is current through 4/12/24 Register 2024, No. 15.
Cal. Admin. Code tit. 16, § 3376, 16 CA ADC § 3376
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