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§ 3376. Disclosure of Guarantee.

16 CA ADC § 3376Barclays Official California Code of Regulations

Barclays California Code of Regulations
Title 16. Professional and Vocational Regulations
Division 33. Bureau of Automotive Repair
Chapter 1. Automotive Repair Dealers and Official Stations and Adjusters
Article 9. False or Misleading Statements and Advertising
16 CCR § 3376
§ 3376. Disclosure of Guarantee.
All guarantees shall be in writing and a legible copy thereof shall be delivered to the customer with the invoice itemizing the parts, components, and labor represented to be covered by such guarantee. A guarantee shall be deemed false and misleading unless it conspicuously and clearly discloses in writing the following:
(a) The nature and extent of the guarantee including a description of all parts, characteristics or properties covered by or excluded from the guarantee, the duration of the guarantee and what must be done by a claimant before the guarantor will fulfill his obligation (such as returning the product and paying service or labor charges).
(b) The manner in which the guarantor will perform. The guarantor shall state all conditions and limitations and exactly what the guarantor will do under the guarantee, such as repair, replacement or refund. If the guarantor or recipient of the guarantee has an option as to what may satisfy the guarantee, this must be clearly stated.
(c) The guarantor's identity and address shall be clearly revealed in any documents evidencing the guarantee.


Note: Authority cited: Sections 9882 and 9884.19, Business and Professions Code. Reference: Sections 9884.19 and 17500, Business and Professions Code.
1. New Note filed 2-22-83; effective thirtieth day thereafter (Register 83, No. 9).
This database is current through 11/18/22 Register 2022, No. 46.
Cal. Admin. Code tit. 16, § 3376, 16 CA ADC § 3376
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