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054.00.76-17. Disclosure Requirements

AR ADC 054.00.76-17Arkansas Administrative Code

West's Arkansas Administrative Code
Title 054. Insurance Department
Division 00.
Rule 76. Arkansas External Review Regulation
Ark. Admin. Code 054.00.76-17
054.00.76-17. Disclosure Requirements
A.(1) Each health carrier shall include a description of the external review procedures in or attached to the policy, certificate, membership booklet, outline of coverage or other evidence of coverage it provides to covered persons.
(2) The disclosure required by (A)(1) of this Section shall be in a format prescribed by the Commissioner.
B. The description required under Subsection (A) shall include a statement that informs the covered person of the right of the covered person to file a request for an external review of an adverse determination or final adverse determination with the commissioner. The statement may explain that external review is available when the adverse determination or final adverse determination involves an issue of medical necessity (or substantially equivalent term), appropriateness, health care setting, level of care or effectiveness. The statement shall include the telephone number and address of the Commissioner.
C. In addition to Subsection (B) of this Section, the statement shall inform the covered person that, when filing a request for an external review, the covered person will be required to authorize the release of any medical records of the covered person that may be required to be reviewed for the purpose of reaching a decision on the external review.

Credits

Amended Jan. 6, 2012.
Current with amendments received through February 15, 2024. Some sections may be more current, see credit for details.
Ark. Admin. Code 054.00.76-17, AR ADC 054.00.76-17
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