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003.22.1-15. Sales Practices

AR ADC 003.22.1-15Arkansas Administrative CodeEffective: December 12, 2021

West's Arkansas Administrative Code
Title 003. Department of Commerce
Division 22. Insurance Department
Rule 1. State Board of Embalmers, Funeral Directors, Cemeteries, and Burial Services--Rule Pertaining to Embalmers, Funeral Directors, Funeral Establishments, Crematories, Crematory Retort Operators, and Transport Services
Effective: December 12, 2021
Ark. Admin. Code 003.22.1-15
Formerly cited as AR ADC 043.00.1-XII
003.22.1-15. Sales Practices
Currentness
A. All funeral merchandise shall have a visible price card. The price card shall clearly state what merchandise and whether any services are included in the quoted price.
B. Every funeral firm and/or funeral director in this state shall give, or cause to be given, to the person or persons making funeral arrangements, or arranging for the disposition of a dead human body, at the time such arrangements are completed, and prior to the time of rendering the service, and/or providing the merchandise, a written statement to the extent then known, which includes the following:
1. The price of the service that the person or persons have selected and what is included therein;
2. The price of each of the supplemental items of service and/or merchandise requested;
3. The amount involved for each of the items for which the firm will advance monies as an accommodation to the family; and
4. The method of payment.
C. No funeral firm shall bill or cause to be billed any item that is referred to as a “Cash Advance or Cash Accommodation” item unless the net amount paid for such item or items by the funeral firm is the same as it is billed by the funeral firm.
D. Every funeral firm and/or funeral director or embalmer in the State of Arkansas shall comply with these and all other requirements of the Federal Trade Commission (FTC) as they apply to funeral service.

Credits

Amended Dec. 12, 2021.
Current with amendments received through February 15, 2024. Some sections may be more current, see credit for details.
Ark. Admin. Code 003.22.1-15, AR ADC 003.22.1-15
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