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130.00.5-6. COMPLAINT AGAINST TOWING BUSINESS AND LIST REMOVAL GROUNDS.

AR ADC 130.00.5-6Arkansas Administrative Code

West's Arkansas Administrative Code
Title 130. State Police
Division 00.
Rule 5. Towing Rotation List
Ark. Admin. Code 130.00.5-6
130.00.5-6. COMPLAINT AGAINST TOWING BUSINESS AND LIST REMOVAL GROUNDS.
Currentness
Complaints made against a towing business on a Towing Rotation List shall be handled as any other complaint for a service provided by the ASP. The Troop Commander may refer it to the Arkansas Towing and Recovery Board when it is a complaint relating to licensing.
6.1 If the Troop Commander opens a complaint, it shall follow the normal route of a complaint filed with the ASP. After a review of the complaint file, the Troop Commander shall render a decision. The decision of the Troop Commander may be reviewed by the Bureau Commander. A decision rendered by the Bureau Commander shall be final.
6.2 Any towing business receiving calls from a Towing Rotation List maintained by the ASP shall be subject to removal for:
6.2.A Failing to follow these Rules;
6.2.B Failing to meet the rules established for non-consent towing by the Arkansas Towing and Recovery Board;
6.2.C Substantiated complaint; or
6.2.D Dishonest, fraudulent or false statements made to the ASP.
Current with amendments received through February 15, 2024. Some sections may be more current, see credit for details.
Ark. Admin. Code 130.00.5-6, AR ADC 130.00.5-6
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