5.1 Storage fees shall be reasonable, as determined by industry standards. A list of fees and how those fees are calculated shall be given to the ASP in accordance with RULE 2.5. Consumer charges shall not deviate from the list provided.

5.2 Whenever complaints are received by the ASP concerning the services provided or the fees charged for towing and related services requested through the ASP, the complaint shall be investigated in accordance with RULE 6 to determine the validity of the complaint and if any action is warranted against the towing business.

5.3 Any towing business found to have exceeded its posted prices, using unnecessary services to increase its fee, or engaging in unethical business practices shall be subject to removal from the Towing Rotation List by the Troop Commander. Towing businesses shall maintain a current price list, on its letterhead, of all charges for equipment and services at the respective troop headquarters in accordance with RULE 2.5.