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016.04.4-29. Client Rights (CR)

AR ADC 016.04.4-29Arkansas Administrative CodeEffective: January 1, 2020

West's Arkansas Administrative Code
Title 016. Department of Human Services
Division 04. Division of Behavioral Health
Rule 4. Licensure Standards for Alcohol and Other Drug Abuse Treatment Programs (Refs & Annos)
Effective: January 1, 2020
Ark. Admin. Code 016.04.4-29
016.04.4-29. Client Rights (CR)
Currentness
CR1 There are policies and procedures to inform all clients of their legal and human rights. At the time of admission, each client shall be informed of his or her rights in a language that he/she understands, and shall receive a written copy of these rights, which shall include:
a. To be fully informed, as evidenced by a client's written acknowledgment, of the rights, responsibilities, and rules that apply to the client's conduct and the consequences of non-compliance;
b. To the receipt of adequate and humane services, regardless of sources of financial support;
c. To the receipt of services within the least restrictive environment possible;
d. To receive an assessment that is used to develop an individual comprehensive treatment plan;
e. To participate in the planning of his/her treatment plan and to treatment based on same;
f. To a periodic staff review of the client's treatment plan;
g. The right to access or amend their individual client record in accordance with the HIPAA laws.
h. To an adequate number of competent, qualified and experienced professional clinical staff to implement and supervise the treatment plan;
i. To be informed of treatment alternatives or alternative modalities;
j. To be encouraged and assisted throughout treatment to understand and exercise his/her rights as a client and a citizen, including:
(1) The right to report any cases of suspected abuse, neglect, exploitation of clients being served in the program, in accordance with applicable State law and abuse reporting procedures;
(2) The right to a grievance and appeal process;
(3) The right to recommend changes in policies and services;
k. To be informed regarding the financial aspects of treatment, including the consequences of nonpayment of required fees;
l. To be informed of the extent to and limits of confidentiality, including the use of identifying information for central registry and/or program evaluation purposes;
m. To receive a copy of consent for a release of confidential information after the form is signed by the client.
n. To give informed consent prior to being involved in research projects.
o. To not be used for the solicitation of funds or other contributions by the program.
p. To communicate with family and significant others outside the program including:
(1) To conduct private telephone conversations with family and significant others, unless justified in the client's case record and explained to the client; and,
(2) To send and receive mail in uncensored condition. Mail may be inspected in the presence of a staff member.
q. To be informed if visitors are expected at the program;
r. Appeal treatment decisions made by staff in accordance with the programs grievance policy.

Credits

Adopted Dec. 26, 2010. Amended Jan. 1, 2020.
Current with amendments received through February 15, 2024. Some sections may be more current, see credit for details.
Ark. Admin. Code 016.04.4-29, AR ADC 016.04.4-29
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