Chapter 1. General Requirements
- 016.10.2–1.1. Introduction
- 016.10.2–1.2. Legislative Basis
- 016.10.2–1.3. Confidentiality
- 016.10.2–1.3.1. Release of Information
- 016.10.2–1.4. Competitive Integrated Employment
- 016.10.2–1.5. Nondiscrimination
- 016.10.2–1.6. Reasonable Accommodations
- 016.10.2–1.7. Foreign Language and Sign Language Access
- 016.10.2–1.8. Notification of Rights
- 016.10.2–1.8.1. Client Assistance Program
- 016.10.2–1.9. State Residency/Out of State Individuals
- 016.10.2–1.10. Legal Residency and Citizenship
- 016.10.2–1.11. Knowledge of Laws
- 016.10.2–1.12. Allowable Costs and Cost Effectiveness
- 016.10.2–1.13. Dual Case Files with Other Vocational Rehabilitation Agencies
- 016.10.2–1.14. Timeliness
- 016.10.2–1.15. Quality Services
- 016.10.2–1.16. Representatives
- 016.10.2–1.17. Counselor Change Requests
- 016.10.2–1.17.1. Change in Counselor Procedure
- 016.10.2–1.18. Case Transfers
- 016.10.2–1.19. Case Management Support for Counselor-Vacant Caseloads
- 016.10.2–1.20. Exceptions to Policy
- 016.10.2–1.21. Right to Review and Mediation
- 016.10.2–1.21.1. Informal Review
- 016.10.2–1.21.2. Mediation
- 016.10.2–1.21.3. Impartial Hearing
- 016.10.2–1.21.4. Representation and Auxiliary AIDS